Refund policy

Return & Refund Policy

At Waseem Collection, we take pride in the quality of our unstitched fabrics. If you are not completely satisfied with your purchase, we are here to help.

Our policy lasts 7 days. If 7 days have gone by since you received your parcel, unfortunately, we cannot offer you a refund or exchange.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The item must be unstitched and in the same condition that you received it.

  • It must be in the original packaging.

  • The fabric must not be cut, washed, or altered in any way.

  • You must provide a proof of purchase or order number.

2. How to Start a Return

If you wish to return your parcel within the 7-day window, please contact Malik Waseem or our support team at:

  • Phone/WhatsApp: +92 318 6639550

  • Email: waseemcollection0@gmail.com

  • Location: Faisalabad, Pakistan

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: We will process your refund via your original payment method or an agreed-upon bank transfer/EasyPaisa/JazzCash within 3–5 business days.

  • Non-Refundable Items: Items that have been stitched, used, or damaged by the customer cannot be returned.

4. Shipping Costs

  • Customers will be responsible for paying their own shipping costs for returning items.

  • Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

5. Damaged or Defective Items

If you receive a parcel that is damaged or has a manufacturing defect, please contact us immediately upon delivery. We will arrange a replacement or a full refund at no extra cost to you.

Waseem Collection Quality You Can Trust. Service You Can Depend On.